DC Global Logistics Inc. (“DC Global Logistics,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our website, requesting freight services, communicating with our team, or doing business with us.

This Privacy Policy explains what information we collect, how we use it, when we may share it, and the choices available to you.

1. Information We Collect

We may collect information that you voluntarily provide when you:

• Request a freight or shipping quote

• Submit a contact or enquiry form

• Communicate with our logistics team

• Request customs clearance or other logistics services

• Join our mailing list or waitlist

• Become an agent or business partner

• Use our website or interact with its features

Depending on the service requested, information may include:

Contact Information

• Name

• Company name

• Email address

• Phone number

• Business address

• Country and location

Shipment Information

• Origin and destination

• Commodity or cargo description

• Shipment weight and dimensions

• Freight type and service requirements

• Pickup and delivery information

• Customs and import-related information

Business Information

• Importer, distributor, sourcing or agent details

• Shipping and billing information

• Documentation required for freight, customs or compliance purposes

Please do not submit unnecessary sensitive personal information through our website forms.

2. How We Use Your Information

We use the information we collect to:

• Prepare and provide freight quotations

• Arrange air, ocean and ground transportation

• Coordinate warehouse and distribution services

• Process customs clearance and import requirements

• Communicate shipment status and updates

• Respond to enquiries and service requests

• Coordinate with origin and destination partners

• Prepare shipping and customs documentation

• Process invoices and payments

• Provide customer support

• Improve our website, services and customer experience

• Prevent fraud, misuse or unauthorized activity

• Comply with applicable laws and regulatory requirements

We may also use your contact information to send service-related communications or, where permitted, relevant business updates.

3. Shipment and Customs Information

International freight may require us to collect and process information about your shipment, importer, exporter, consignee, commodity and related documentation.

This information may be necessary to:

• File or support customs entries

• Meet U.S. Customs requirements

• Complete Importer Security Filing (ISF)

• Address FDA or other government agency requirements

• Arrange carrier documentation

• Complete delivery and release procedures

• Meet applicable import, export and compliance obligations

We only use and disclose this information as reasonably necessary to provide the requested services and meet legal or regulatory requirements.

4. Sharing of Information

We do not sell or rent your personal information.

We may share information with trusted service providers and business partners when necessary to provide our services. Depending on the shipment, this may include:

• Ocean and air carriers

• Customs brokers

• Warehouses and distribution providers

• Trucking and delivery companies

• Origin agents and logistics partners

• Customs and government authorities

• FDA or other regulatory agencies

• Insurance providers

• Technology and website service providers

• Payment and accounting service providers

For shipments involving India and other international origins, information may be shared with relevant origin-side partners, including logistics providers coordinating pickup, export documentation and freight movement.

We only share information that is reasonably necessary for the relevant service, transaction or legal requirement.

5. International Data Transfers

Because DC Global Logistics coordinates international freight, your information may be processed or transferred between different countries, including the United States, India, Asia, Europe and other locations involved in your shipment.

These transfers may be necessary to coordinate transportation, customs clearance, documentation, delivery and related logistics services.

6. Cookies and Website Technologies

Our website may use cookies and similar technologies to:

• Keep the website functioning properly

• Remember preferences

• Understand how visitors use our website

• Improve website performance

• Monitor website security

• Measure website traffic and engagement

You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect some website functionality.

7. Third-Party Services and Links

Our website may contain links to third-party websites or services, including carrier, partner, payment or other external websites.

DC Global Logistics is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

8. Data Security

We use reasonable administrative, technical and organizational measures designed to protect information against unauthorized access, disclosure, alteration or destruction.

However, no website, electronic transmission or storage system can be guaranteed to be completely secure. You should avoid sending confidential information through unsecured communication channels unless it is necessary for the requested service.

9. Data Retention

We retain information for as long as reasonably necessary to:

• Provide and administer our services

• Maintain business and transaction records

• Complete customs and regulatory requirements

• Resolve disputes

• Enforce agreements

• Meet legal, accounting and reporting obligations

The retention period may vary depending on the type of information and the nature of the transaction.

10. Your Privacy Choices

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to information we hold about you

• Request correction of inaccurate information

• Request deletion of certain information

• Ask about how your information is being used

• Opt out of certain marketing communications

Some information may need to be retained where required for legal, customs, accounting, regulatory or contractual purposes.

To make a privacy-related request, please contact us using the information provided below.

11. Children’s Privacy

Our website and services are intended for businesses and adults involved in commercial freight and logistics activities. We do not knowingly collect personal information from children.

If you believe a child has provided personal information to us, please contact us so that we can review and take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, legal requirements or business practices.

When we make changes, we will update the “Effective Date” at the top of this page. We encourage you to review this page periodically.

13. Contact Us

If you have questions about this Privacy Policy or how DC Global Logistics handles your information, please contact us:

DC Global Logistics Inc.

Phone: + (718) 878-1269
Email: Quotes@dcglobal-logistics.com

Service Coverage: India, Asia, Europe & USA

If you are contacting us regarding a specific shipment or privacy request, please provide enough information for us to identify your enquiry.

14. Consent

By using our website or submitting information through our forms, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of information as described above, subject to applicable law.